Registering At the Centre

Patients moving into our Practice area are welcome to register at the Medical Centre.  (There are maps available on this site showing the villages covered by this Practice.)

Please visit Reception to collect the relevant forms.  If you would like help filling them in, please ask.

If we find that we are unable to register you, we will write to you explaining the reasons for not accepting your registration.

Disabled Access

All appointment rooms are on the ground floor. Please ask Reception for any help you may require.

Confidentiality

All contacts and consultations at the Medical Centre are treated in confidence.  Unless the patient has given us express permission to speak to or write to named individuals, we will be unable to give out any information to third parties.  This applies equally to patients under 16 years of age.

Data Protection

Watlington Medical Centre staff adhere to the guidelines set out in the Data Protection Act 1998.

This Act protects individuals from the misuse of personal information.  Any information from within your health record will not be divulged to any third party without your written consent.  The only exception to this rule is in cases of specific public safety, which are clearly identified within the Data Protection Act.  Such cases are extremely rare.

Test Results

Please allow 1 week for most test results to come back. The person requesting the test should tell you how to get the result; for example whether just to ring or to see the doctor. Please phone for results after 3.30pm as the hospital post does not arrive until the afternoon.

Routine cervical smear results take approximately 8 weeks and are now sent directly to your home address by the laboratory.

We will of course make every effort to inform you should a test result need urgent action, however it remains your responsibility to find out your result from us.

Watlington Medical Centre Patients Group

We have an active Patients Group of volunteers that is affiliated to the National Association for Patient Participation. This is a registered charity. The aim of the group is to provide a forum for discussion around services offered at the Medical Centre, and to help promote patient awareness of health related topics.

The group also have fund raising activities during the year to help provide medical equipment and amenities for the Medical Centre not provided by the NHS.

Please contact Mrs Ash at the Medical Centre for further information about the group - we are always looking for new members and welcome new ideas.